FCS HSKP V3.1 (LHMCCG)

FCS e-Housekeeping and m-Housekeeping

An automated cleaning and inspection assignment system for guest rooms and public areas under housekeeping operation that can also provide room status updates to staff via mobile devices. FCS e-Housekeeping is a web-based backend system designed with state of the art logic-based rules and conditions that allocates cleaning/inspection assignment to the most appropriately skilled room attendant/ supervisor at any time of the day.

Together with the FCS m-Housekeeping mobile app, room attendants and supervisors can maintain accurate room status information in the palm of their hand, as well as manage other daily duties. Both e-Housekeeping and m-Housekeeping not only automate the manual room assignment process, but also eliminate tons of paper waste by circumventing the endless process of printing room and guest information.

FCS m-Housekeeping

Supports multi-language functionality
Auto cleaning assignment list for both guest rooms and public areas
Auto inspection assignment list for both guest rooms and public areas
Digitized room inspection checklists
Room status validation and update
QR code authentication
Updates guest profiles and preferences in the PMS
Lost & found posting
Posts room defects and auto creates engineering jobs
Postings on linen, mini-bar and amenity inventories back to the PMS
Room reassignment capabilities
Turndown assignments and regular updates on cleaning jobs
Provides housekeeping with cleaning guidelines
Ad-hoc messaging
Panic/Emergency button